Return & Refund Policy

At Zaman Advanced IT Solution we want you to be fully satisfied with your purchase. This policy explains when and how you can return a product and get a refund.

1. Return Eligibility

• Products can be returned within 7 days of delivery if they are defective, damaged, or not as described.
• Products must be in original condition with all packaging, accessories, invoice and warranty card.
• Software, consumables (toner, cartridge, ink) and opened license keys are non-returnable.

2. How to Request a Return

• Call our hotline 01731-811664 or email [email protected] with your order number.
• Our team will inspect the product and confirm eligibility.

3. Refunds

• Approved refunds are processed within 7–10 business days.
• Refunds are made through the original payment method or as agreed with our team.
• Delivery charges are non-refundable unless the product was defective or wrong.